All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed a few days.
We ship with multiple courier partners like The Professional Courier, ST Courier, Delhivery, Ecom Express, and Trackon Courier depending on your locality.
Our shipping days are Sunday to Friday only (except holidays).
Once your order is dispatched, you will receive a WhatsApp message with the courier partner’s name and tracking number receipt.
For cancellations contact us within 1 hour of placing the order. No cancellations once dispatched.
100% refund available when thermocol box is selected for live fish shipment. 50% refund applicable for DOA if thermocol box is not selected.